Question 1

What is DVS?

Accepted Answer

DVS (Document Verification Service) is the Australian Government's official service for verifying identity documents. It's the same authoritative data source used by banks, fintechs, and major identity providers.

Question 2

When will VeroID launch?

Accepted Answer

VeroID has been approved as a DVS Gateway Service Provider and is actively building and testing in the DVS sandpit and test environments. Public launch is targeted for Q3 2026. Early access customers will get sandbox access as soon as it's ready.

Question 3

How much does VeroID cost?

Accepted Answer

VeroID charges a $500 one-time activation fee (normally $750) and $1.50 per verification for the first 12 months. Standard pricing is $1.95 per verification after that period. No monthly fees, no contracts, no volume commitments.

Question 4

Is this the same data as greenID or Equifax?

Accepted Answer

Yes! VeroID connects to the same government DVS system that powers greenID, Equifax IDMatrix, and other enterprise providers. The difference is pricing and developer experience.

Question 5

Do credits expire?

Accepted Answer

Credits expire 24 months after launch or your last use of the service, whichever is later.

Question 6

What documents can VeroID verify?

Accepted Answer

VeroID can verify Australian driver's licences (all states), passports, Medicare cards, visas, birth certificates, and citizenship certificates.

VeroID Service Status

Current services

Incident history