DVS (Document Verification Service) is the Australian Government's official service for verifying identity documents. It's the same authoritative data source used by banks, fintechs, and major identity providers.

When will VeroID launch?

VeroID is targeting Q2 2026, approximately 4-6 months away. Early access customers will get sandbox access as soon as it's ready.

How much does VeroID cost?

VeroID charges a $500 one-time activation fee (normally $750) and $1.50 per verification. No monthly fees, no contracts, no volume commitments.

Is this the same data as greenID or Equifax?

Yes! VeroID connects to the same government DVS system that powers greenID, Equifax IDMatrix, and other enterprise providers. The difference is pricing and developer experience.

No, credits never expire. Buy what you need, use them when you need them. No pressure to hit volume commitments.

What documents can VeroID verify?

VeroID can verify Australian driver's licences (all states), passports, Medicare cards, visas, ImmiCards, birth certificates, and citizenship certificates.

Terms of Service

Last updated: 28 January 2026

1. About VeroID

VeroID is a trading name of One Shot Ventures Pty Ltd (ABN 50 690 149 609). VeroID operates as a Document Verification Service (DVS) Gateway Service Provider, providing authorised Australian businesses with secure, API-based access to the DVS for the purpose of verifying government-issued identity documents.

Our service is a B2B software-as-a-service (SaaS) platform. VeroID does not provide consumer-facing identity verification services directly to individuals.

2. Early Access Program

By paying the Early Access activation fee, you are purchasing early access to the VeroID platform upon its launch. This payment secures your position in our early access program and locks in discounted pricing.

3. Pricing

Early Access customers pay a one-time activation fee of $500 AUD (discounted from $750) and receive a discounted rate of $1.50 AUD per verification credit. Standard pricing after launch will be $1.85 AUD per verification.

4. Prepaid Credits

Verification credits are purchased upfront and do not expire. Credits are non-refundable except in cases where VeroID fails to launch the service.

5. Eligibility Requirements

To use VeroID services, you must meet the following DVS Access Criteria:

Be a legal entity whose identity has been established
Be carrying on business in Australia
Be subject to the Privacy Act 1988 (Cth)
Meet all requirements to be considered a regulated entity by the DVS Manager
Comply with all applicable laws and regulations

VeroID reserves the right to verify your eligibility and refuse service to any entity that does not meet these requirements.

6. Your Obligations

As a VeroID customer, you agree to:

Obtain express consent from each individual before submitting their identity information for verification
Use verification results only for lawful purposes related to your business operations
Not store, retain, or use verification results beyond what is strictly necessary
Comply with all applicable privacy laws, including the Privacy Act 1988 (Cth)
Maintain appropriate security measures to protect access credentials and verification data
Immediately notify VeroID of any security breach or suspected unauthorised access
Not mislead any person regarding the DVS, verification results, or your use of VeroID services
Cooperate with any audits or compliance verification requests

7. Consent Requirements

Before submitting any Information Match Request, you must ensure that the individual whose identity is being verified has provided their prior express consent for:

The collection and use of their personal information for identity verification
The disclosure of their information to VeroID and the DVS
VeroID and the DVS Manager to process their information and provide verification results

8. Data Handling

VeroID operates as a Gateway Service Provider and:

Does not store identity documents or document numbers
Does not retain Information Match Results beyond what is necessary to deliver the service
Maintains all systems and data within Australia
Keeps transaction records for a minimum of 7 years as required by DVS conditions

9. Service Availability

VeroID aims to launch in Q2 2026. The DVS and verification services are provided on an “as is, as available” basis. While we strive for high availability, verification services may be subject to faults, errors, interruption, or unavailability. You must ensure your business processes can accommodate temporary service disruptions.

10. Verification Results

Verification results indicate whether the information provided matches or does not match official government records. Results are provided based on data from Official Record Holders and have not been independently verified by VeroID. You are solely responsible for:

Your business processes and decisions based on verification results
Determining the appropriate use of verification results in your context
Your compliance with applicable laws and regulations

11. Limitation of Liability

To the maximum extent permitted by law, VeroID, the DVS Manager, and Official Record Holders are not liable for any loss, damage, cost, or expense arising from or in connection with:

The accuracy or completeness of verification results
Any decisions you make based on verification results
Service interruptions or unavailability
Any unauthorised access to your account

Nothing in these terms excludes or limits liability that cannot be excluded under Australian Consumer Law.

12. Indemnity

You indemnify VeroID, the DVS Manager, and Official Record Holders against any loss, damage, cost, expense, claim, or liability arising from your use of VeroID services, any breach of these terms, or any breach of applicable laws.

13. Suspension and Termination

VeroID may suspend or terminate your access to services:

Immediately if you breach these terms
If required by the DVS Manager
With 45 days notice for any other reason

14. Refund Policy

If VeroID fails to launch its service, all Early Access activation fees will be refunded in full. Refund requests for other circumstances will be considered on a case-by-case basis. Unused credits are generally non-refundable.

15. Changes to Terms

We may update these terms from time to time. Material changes will be notified with at least 45 days notice. Continued use of services after changes take effect constitutes acceptance of the updated terms.

16. Governing Law

These terms are governed by the laws of New South Wales, Australia. You submit to the non-exclusive jurisdiction of the courts of New South Wales.

17. Contact

For questions about these terms, please contact us at hello@veroid.com.au

One Shot Ventures Pty Ltd trading as VeroID
ABN: 50 690 149 609